Jambo Spaza Shop and Tavern: Can digital tech streamline the informal economy?
Jambo owns a Spaza Shop and Tavern in Tembisa outside of Johannesburg. His business success depends on him having the right products, at the right price always available. His reality is a cash based business, limited working capital, limited resources to regularly replenish stock, and difficulty in maintaining his positive credit status.
What opportunities are there in the value chain between product manufacturers Jambo and his consumers? How can digital tech overcome the real challenges faced by small informal business owners?
This discussion seeks to identify 3-5 opportunities that digital tech companies and FMCG marketers should explore in order to shape the digital future of the informal economy in SA.