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Discussions and Workshops are 1 hour sessions suggested and led by Stream participants. Read on for the latest thinking with topics ranging from "Curiosity killed the cat.. who killed Curiosity?" to "Empowering greater design thinking in Asia". For more, go to the Stream Medium page and YouTube. Or for a daily dose of Stream, you can find us on Twitter or Instagram.


Luca Deplano

Shangri-La Hotels

The hotel of the future: which technology will enhance the guest's experience?

Face recognition at check-in, interactive touch-screens instead of concierge counters, iPad instead of menus; technology is changing the hotel experience. But it is not always easy to distinguish fads from technology which truly enhance guests' experience. And too much technology risks to replace what you expect when travelling, a welcoming hug from a human being. Join me to discuss the future of hospitality!!!

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