Discussions and Workshops

Discussions and Workshops are 1 hour sessions suggested and led by Stream participants. Read on for the latest thinking with topics ranging from "Crayons vs Calculators in a Man vs Machine contest - Matrix Reloaded or Empire strikes back?" to "Is There Space for Low-Tech in an Increasingly Hi-Tech Asia?". For more, go to the Stream Medium page and YouTube. Or for a daily dose of Stream, you can find us on Twitter or Instagram.


Laura Citron

WPP

Let's make paying our taxes delightful!

As consumers, we expect to be delighted by our digital experiences. Yet as citizens, our experience of digital government services - if they exist at all - often falls short. This discussion asks how we can take the ingredients of brilliant digital experiences and apply them to public services. What role do personalization, programmatic, eCRM, wearables, augmented reality and the rest have in making our experiences of government better? Or put differently ... can we make paying our taxes delightful?!

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