Discussions

The agenda for Stream Asia 2018 is in your hands. There are six session times a day, hosted in nine different meeting spaces. Each session runs for 1 hour (give or take) and all sessions are led by you, the Stream participants. Here's how it works:

  1. Before Stream - Share your idea - Create a New Discussion by clicking on the blue ‘add idea’ button on the left of this page
  2. Before Stream - Invite others to join you - you can see the participants list at the Participants page.
  3. At Stream - Book a slot - when you arrive on site, write your discussion on the Big Boards

The Stream team is on hand to help. Please get in touch if you'd like to talk an idea through before posting, or would like help finding some co-hosts.


Anand Morzaria

Ogilvy Pennywise

Sharing Digital Transformation Stories Around Customer Experience Management

As customer experience takes centre stage in digital transformation, brands are leveraging a plethora of technology platforms, devices and analytics to deliver value in this space. We all have our learnings from our experience in improving CX/CE be it around: • Optimizing customer journey • Delivering innovation • Increasing customer retention • Delivering a seamless experience across customer touch points • Building brand loyalty • Connecting internal business functions to deliver value to end customers • Driving efficiencies in customer engagement processes and more… Let’s share our stories…and unlearn and learn!

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