Discussions and Workshops

Discussions and Workshops are 1 hour sessions suggested and led by Stream participants. Read on for the latest thinking with topics ranging from "Embracing Messaging" to "Reaching the Unreachable through Media". For more, go to the Stream Medium page and YouTube. Or for a daily dose of Stream, you can find us on Twitter or Instagram.


Blake Hellam

HSBC

Does relationship still matter?

What would Starbucks be without the barista? Four Seasons without the conceirge or wealth managment without the relationship manager? Mobile/digital is driving many things -- but is it driving loyalty? Is it getting all the outcomes we seek? What do the clients think? --- or 'it depends'? Where is the line drawn, and how do we get the right handle on 'the mix'

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